Privacy Policy

Effective Date: 26,Nov 2024

Grout Legends is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when interacting with our website or services.

1. Information We Collect

We collect personal and non-personal information:

• Personal Data: Includes your name, contact details, and any information shared via inquiries or service forms.
• Usage Data: Automatically gathered data such as IP addresses, device type, browser details, and site interactions through cookies or analytics tools.

2. How We Use Your Information

Your information is used to:

• Process service requests, deliver quotes, and improve customer experience.
• Send marketing communications, with your consent, including updates, promotions, or newsletters.
• Ensure site security, improve functionality, and analyze site usage patterns.

3. Disclosure of Information

We do not sell, trade, or rent your personal information. Limited sharing may occur with:

• Service providers essential for operational purposes (e.g., payment processors).
• Legal authorities, if required by law or for compliance purposes.

4. Data Retention and Security

We store your data only for as long as necessary to fulfill its purpose. Robust security measures, including encryption and regular monitoring, are employed to protect your information against unauthorized access.

5. Cookies and Tracking Technologies

Our website uses cookies to personalize user experience, analyze website traffic, and facilitate essential functionalities. You can modify your browser settings to control cookie usage.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices; please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the latest revision. We encourage you to review this page regularly.

9. Contact Us

For inquiries about this Privacy Policy, data handling, or your rights, please contact us:

Grout Legends – Email: info@groutlegends.com.au